It's nothing like any other laser tag. Way better!
Q: Can I get a refund on my gift card?
Gift cards are non-refundable. Their value does not expire, but the card can not be replaced so please be sure to keep up with it.
Q: How much can I put on a gift card?
A gift card can hold any amount and can be used to purchase things at our front counter similar to cash including snacks, drinks, VR time, and lasertag time.
Q: What is a game pass and how does it work?
A: Game passes allow you to play the game for their respective game times. For a 30-minute pass, players will be on the battlefield for 30 minutes and play 2 - 3 missions during that time. For 60-minute passes, the players will be on the battelfield for 60 minutes and play 5 - 6 missions.
Q: What is a dogtag?
A: A dogtag is a standard military style metal dogtag with chain. You can imprint 5 lines of text with 15 characters per line, including spaces. No special characters such as smiley faces, etc or symbols. Letters are all caps.
Q: Do they Expire?
A: Yes, all passes/coupons have an expiration date. No exceptions are made, so please use them before the expiration date. Gift cards do not expire.
Q: Can I make reservations online with these passes?
A: It is supposed to work, but we are still working through some issues. Try it by making your reservation online and entering in your pass-code in the Coupon section during checkout. We have noticed that some codes are behaving strangly. If that happens, please call us or come in. You must present the coupon to us at check-in regardless if it works online before you can play.
Q: Can I combine 2 30 minute passes and play for an hour?
A: Yes, these passes can be combined for a single player or shared with family and friends.
Q: How does the Buy One Get One work?
A: The BOGO (Buy-One-Get-One) allows you to purchase one 30 or 60 minute game and get the same game time for free. This must be done in the same transaction for the same day. (No rain-checks on the second game). It can be used on one player or two seperate players.